Please
help us improve our service by answering a few questions and sharing your
comments and suggestions. Thank you for helping us serve you better.
How
long have you (or your family member) been a patient with Tennessee Oncology?
Which
of Tennessee Oncology's locations have you visited? Check each location
that applies:
Mark
the scale to best describe your replies to the following statements:
The reception and front office personnel are friendly and courteous.
The reception
and front office staff is helpful with my insurance questions and other
related concerns.
I was seen promptly
for my appointment.
The lab personnel
are friendly and professional.
The nursing staff
is knowledgeable and friendly.
I get prompt assistance when I have concerns after my visit and after business hours.
I am given sufficient
information by the staff and my doctor about my diagnosis and treatment
plan.
The Chemotherapy
treatment room is comfortable and pleasant.
The business staff
is knowledgeable and helpful with my insurance / billing problems or concerns.
I am aware of
the health psychology services offered by Tennessee Oncology.
I would like to
have more information available about community services, support groups,
societies and other resources related to cancer care.
I am aware that
Tennessee Oncology has a website for cancer patients and their families.
Please fill this
area with suggestions or concerns you have regarding your experience with
Tennessee Oncology.
|
