Discrimination is Against the Law
TENNESSEE ONCOLOGY does not discriminate against any person on the ground of race, color, national origin, age, disability (physical or mental) or sex or gender identity in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, and in staff and employee assignments to patients. TENNESSEE ONCOLOGY provides:
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact your nearest TENNESSEE ONCOLOGY office.
If you believe that TENNESSEE ONCOLOGY has failed to protect your health information or to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Compliance Office at 615-514-3035, 2004 Hayes Street, Suite 800, Office of Compliance, or by email at Compliance@TNonc.com.
You can also file a civil rights or patient privacy complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201
Telephone: 1-800-368-1019, or TTD Number 1-800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/civil-rights/filing-a-complaint/index.html
Southeast Region – Atlanta (Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee)
Timothy Noonan, Regional Manager Office for Civil Rights
U.S. Department of Health and Human Services,
Sam Nunn Atlanta Federal Center, Suite 16T70
61 Forsyth Street, S.W.
Atlanta, GA 30303-8909
Customer Response Center:
Fax: (202) 619-3818
TDD: (800) 537-7697